Big win at box138? Now it's time to enjoy your winnings. Our withdrawal process is designed to get your money to you as quickly as possible — no hassle, no unnecessary delays.
Choose the method that best suits your needs
Transfer directly to your Malaysian bank account — Maybank, CIMB, Public Bank, RHB, Hong Leong, and all major banks supported.
Within 5–15 minutesWithdraw to your Touch 'n Go eWallet — ideal for daily use, bill payments, and online shopping.
Near InstantTransfer your wins directly to your Boost eWallet and spend at thousands of partner stores across Malaysia.
Near InstantUse your GrabPay balance for Grab services, food purchases, and payments at GrabPay merchants nationwide.
Near InstantWithdraw to your MAE account — seamlessly integrated with the Maybank2u ecosystem and Maybank's digital banking services.
Within 15 minutesTransfer your winnings to ShopeePay and enjoy seamless shopping on Shopee with vouchers and exclusive deals.
Near InstantWithdraw via USDT (TRC20/ERC20) for users who prioritize privacy and fast cross-border transactions.
Within 30 minutesUse FPX to withdraw directly to your Malaysia bank account through a secure, integrated online banking system.
Within 15–30 minutesThe withdrawal process at box138 is designed to be as straightforward as possible. Simply follow the steps below and your funds will be on their way to your account in no time.
Open the box138 website or app and log in with your username and password. Make sure your internet connection is stable before starting the process.
After logging in, go to the main menu and select the "Withdrawal" option in your account panel. You will see a list of available withdrawal methods.
Select your preferred withdrawal method — bank transfer, eWallet, or crypto. Each option clearly displays the estimated processing time and transaction limits.
Enter your bank account number, eWallet phone number, or crypto wallet address accurately. Double-check all recipient details before proceeding — incorrect information can delay the process.
Enter the amount you wish to withdraw. The minimum withdrawal amount is RM20 and the maximum depends on your account level. Check your current balance before confirming.
Once all details are confirmed, click the confirm button. You will receive an in-account notification when your withdrawal has been successfully processed. Keep your transaction reference number for follow-up purposes.
Make sure your bank account or eWallet name matches the name registered on your box138 account. Withdrawals to third-party accounts are not permitted to ensure the safety of all users.
Many players who have used other platforms often complain about withdrawals that take days to process, unclear terms, or funds stuck without explanation. At box138, we understand how vital trust is in this industry — and we prove it not just through words, but through the real experiences of our users.
The box138 withdrawal system is built on Malaysia's recognized banking infrastructure. We work directly with local payment providers that use 256-bit SSL encryption on every transaction. This means every ringgit you withdraw is protected by the same level of security used by Malaysia's major banks.
Beyond security, speed is our priority. The majority of withdrawal requests via DuitNow and eWallet are completed in under 15 minutes during business hours. Even outside bank operating hours, our automated system continues processing requests without interruption — something rarely offered by other platforms that still rely on manual processing.
What sets box138 apart from competitors is its transparent withdrawal policy. No hidden fees, no surprise wagering requirements appearing when you're about to withdraw. All terms are clearly stated on our terms page, and our customer support team is available 24/7 for any enquiries.
Box138 also offers the convenience of withdrawals through our mobile app, available for Android and iOS. You can withdraw funds from anywhere — whether you're relaxing at home, on the go, or anywhere with an internet connection.
For active players, box138 offers a VIP program that includes higher withdrawal limits, priority processing, and access to exclusive withdrawal methods. The more you play, the more benefits you enjoy when withdrawing your winnings.
All limits and processing times below apply to standard member accounts. VIP members enjoy higher limits and priority processing.
| Method | Minimum | Maximum / Day | Processing Time |
|---|---|---|---|
| DuitNow / FPX | RM20 | RM30,000 | 5–15 minutes |
| TnG eWallet | RM20 | RM10,000 | Instant |
| Boost | RM20 | RM10,000 | Instant |
| GrabPay | RM20 | RM10,000 | Instant |
| ShopeePay | RM20 | RM10,000 | Instant |
| MAE Maybank | RM20 | RM15,000 | 5–15 minutes |
| USDT (TRC20) | USDT 20 | No limit | 15–30 minutes |
| Manual Bank Transfer | RM50 | RM50,000 | 15–60 minutes |
Processing time may be longer during peak hours, public holidays, or if a KYC check is required. Our team will contact you if additional information is needed to complete your withdrawal.
For some new users, a KYC (Know Your Customer) verification request may seem like an extra hurdle. In reality, this process is in place to protect you — and to keep the box138 platform safe for all members.
KYC at box138 is a one-time process, typically required when you make your first withdrawal or when your withdrawal amount exceeds a certain limit. The required documents are minimal — just a photo of both sides of your identity card (MyKad) and a quick selfie to verify your identity.
The KYC review process at box138 is typically completed within 30 to 60 minutes during operating hours. Our verification team is trained to process documents quickly and accurately, and all information you submit is stored securely using industry-standard data encryption. Your personal information will not be shared with any third party without your consent.
Once KYC is verified, your future withdrawals will be processed more smoothly as your account is granted "Verified" status. This also unlocks access to higher withdrawal limits and additional payment methods available exclusively to verified accounts.
Clear photos of both the front and back of your identity document.
A selfie holding your identity card for visual identity verification.
A screenshot or bank statement showing your name and account number.
Answers to the most frequently asked questions by users
Register a box138 account today and enjoy fast, secure, and hassle-free withdrawals.